Ocean State Job Lot Recognized in USA Today’s ‘America’s Best Customer Loyalty & Rewards Programs 2025’
Job Lot Insider Club Ranks Among the Best in the Nation
North Kingstown, RI – (March 11, 2025) – Ocean State Job Lot (OSJL), a premier discount retail chain with 159 stores across the Northeast and Mid-Atlantic, is proud to announce that USA Today has voted OSJL in the top 1% loyalty program ranking. The Job Lot Insider Club loyalty program has been recognized in USA Today’s prestigious ‘America’s Best Customer Loyalty & Rewards Programs 2025’ list.
USA Today partnered with Plant-A Insights Group to evaluate and honor top-performing loyalty and rewards programs across 26 industries. The recognition is based on an extensive independent study involving more than 21,000 U.S. customers and over 204,000 comprehensive loyalty program reviews. Programs were assessed on five key criteria that define an outstanding customer loyalty experience: ease of enrollment; safety of personal data; ease of use across channels and participating companies; clarity of rewards; and value and relevance of rewards.
“With a third of a billion dollars in Crazy Deal Gift Cards given out to Job Lot Insider Club members, our Insiders continually purchase items for free,” said Marc Perlman, Principal Owner and CEO, Ocean State Job Lot. “Everyone is talking about inflation and Job Lot Insiders can choose from over 1,500 items that are absolutely free after receiving a Crazy Deal Gift Card of equal value with their purchase.”
Unlike traditional rankings, the USA Today list does not assign numerical positions but instead highlights the top programs based on consumer feedback and overall performance. OSJL’s loyalty program received a 4.5-star out of 5-star rating, demonstrating strong customer satisfaction and engagement. The Job Lot Insider Club rewards loyal shoppers with exceptional value, exclusive deals, and other perks.
With millions of active Insider Club members across the region, OSJL continues to invest in enhancing its rewards program by offering Insider-only Crazy Deals, special promotions, Insider coupons, and additional perks for its most loyal shoppers.
Shoppers throughout New England and the mid-Atlantic know Ocean State Job Lot for its Insider Club, Crazy Deals, fantastic prices, friendly customer service, and wide range of merchandise. Ocean State Job Lot has made its mark in the discount-retail segment through opportunistic buying, which allows it to offer a wide selection of first-quality name brands and closeout merchandise at unbelievable prices. Shoppers find an ever-changing array of household goods, apparel, pet supplies, seasonal products; lawn and garden essentials; holiday; patio, pool, and beach supplies; kitchen pantry staples; and a broad offering of gourmet and international specialty foods.
For more information about or to sign up for the Job Lot Insider Club loyalty program, visit OceanStateJobLot.com or sign up in-store at any OSJL location.
About Ocean State Job Lot:
Founded in 1977, Ocean State Job Lot (OSJL) is a growing, privately held discount retail chain with 159 stores in New England, New York, New Jersey, and Pennsylvania, approximately 5,600 associates, and annual sales exceeding $850 million. OSJL Shoppers find an ever-changing array of brand name, first-quality merchandise at closeout prices, including household goods, apparel, pet supplies, seasonal products (holiday, gardening, patio, pool, and beach supplies), and kitchen pantry staples at a fraction of their typical price. The company was named a four-time “Best Employer” by Forbes® Magazine*, a four-time US Best Managed Company by Deloitte, one of America’s Greatest Workplaces for Parents & Families 2024 by Newsweek, a three-time winner of the Inspiring Workplaces in North America Award, and a Global Top 100 Inspiring Workplaces winner. *Ocean State Job Lot is not affiliated with Forbes®.
The Ocean State Job Lot Charitable Foundation has a long history of philanthropic leadership, supporting numerous causes, including feeding the hungry, helping the homeless, assisting veterans and military families, aiding animal rescue, caring for children, advancing healthcare, supporting the arts, and promoting learning. The Foundation’s operational, administrative, and overhead expenses are covered by Ocean State Job Lot, not the Foundation, ensuring that 100% of every dollar raised through the Foundation goes directly to helping those in need. Ocean State Job Lot is headquartered in the Quonset Point Business Park at 375 Commerce Park Road, North Kingstown, RI 02852. Phone: (401) 295-2672; Website: OceanStateJobLot.com.
